The Maids San Diego Cleaning Blog

5 Questions to Ask When Hiring a Maid Service in San Diego

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Many busy families have chosen to hire a house cleaning service to keep their homes clean on a regular basis, and allowing the homeowner the opportunity to enjoy their free time together enjoying the activities they love the most.

                            flickr credit:  joanna8555

Small business owners may find themselves in need of a new cleaning service here in San Diego or a recently opened business that has yet to secure cleaning services may be doing research on hiring a cleaning company.

If you are ready to hire a maid service, here are five main questions that you should be asking and getting the answers that you need before you make a commitment to any service.

5 Questions a Maid Service Should Answer

• Does the service you are interviewing screen their employees for references, past work history, and are they bonded?  A reputable house cleaning service is only as good as its employees.  You want to be sure that the people coming into your home are good employees who take their job seriously and have an impeccable work history.  
• Does the maid service have a current liability insurance policy, and are their employees covered by workers' compensation?  You will find that an actual service business will have liability insurance and workers' compensation coverage for their employees.  Individuals who are cleaning houses as their own private business often skip the insurance portion, as there is a steep cost to carrying it.  You should ask to see the current policy to be sure the coverage is in force.  You can also ask to speak directly with their insurance agency or company to obtain confirmation of coverage.
• Ask for a complete list of what their cleaning service provides and entails.  You want to be absolutely sure as to what the maid service will clean and what they will not do.  Some companies will not do windows, some will clean everything top-to-bottom each and every time they come in to your home.  The maid service will be happy to provide you with a full list of their services.  You should request a written estimate from them in order to compare with other services and to have as a record of the agreement you make with them.
• Ask for a complete explanation of the type of equipment they use, the cleaning products they will use in your home, if they use green products, and if they clean with allergens in mind.  You need to be aware of what type of chemicals may or may not be used in cleaning your home.  If you or someone in your home suffers from allergies, you will find that most house cleaning services offer special products and cleaning methods to treat for allergens.
• Lastly, today, be sure to ask what their payment policy is, what might be charged extra for (should you ask for something additional upon their arrival, it's good to know what that cost might be), and what is their cancellation policy.  A maid service will have given you an estimate for their regular cleaning routine.  If you need something that is not on that list, you will have to pay an extra cost for it, and it is best to know ahead of time what that cost might be.  Hopefully, you won't be cancelling a cleaning appointment, remember that your home is one of the jobs they've been counting on for the day.  Most services cannot replace your cancelled appointment at a moment's notice and keep their employees dutifully employed.